JOSEPH ADELANTAR

Training and Developement 

If you take care of the people, the rest will take care of itself- Gary Comer, Founder of Lands End.

This moto has made an impact on how I lead a business and manage others. During my career, I have done the following:

• Established effective partnerships and communication with all employees to ensure training programs and processes are delivered and implemented across the organization.

• Managed and delivered a variety of learning and development programs.

• Developed content which aligns with business initiatives and overarching strategies

• Assisted with developing and delivering retail store training programs that drive the overall service and productivity within the stores and enforce a best in class service culture that delivers sales and profit through a branded, consistent, and differentiated customer experience.

• Led culture shaping within corporate and retail by partnering with HR, regional leadership and executive leadership to roll out the brand values, and integrated the brand values into all training programs and day-to-day activities.

• Developed structure and collateral for retail service and selling culture such as, but not limited to, new category launches, new hire onboarding guide, product knowledge training, visual merchandising standards, styling and wardrobing training, clienteling and CRM, and training modules for existing employees.